FAQs

FAQs

Frequently Asked Questions about the Melbourne Royal Show

The 3 Must Knows!

When will the 2024 Melbourne Royal Show be held?

The 2024 Melbourne Royal Show will be held from Thursday, 26th September to Sunday, 6th October.

How can I access the 2023 Show map?

You can find it right here.

VIEW 2023 MAP
What are the terms and conditions for ticketing and entry into the Melbourne Royal Show?

For detailed information on the conditions of entry, please visit our Terms & Privacy page.

Terms & Privacy
Where can I view 2023 Show Competition results?

Check out our Blue Ribbon competitions pages for links to the results.

Blue-Ribbon Competitions

Ticketing FAQs

Can I get a refund for my ticket?

All ticket purchases are final and non-refundable, except as required by Australian consumer law.

I experienced internet connection issues while ordering online. Have I been charged?

Please check your credit card statement to confirm if the purchase went through. The description on your statement will appear as “Melb Show Tix.” Additionally, an email containing your Ticket Order Confirmation and attached tickets will be sent to the email address provided during purchase.

How do I contact customer service?

Get in touch right here:

CONTACT
I purchased a ticket but cannot find it in my inbox. Where can I find my ticket?

Your tickets will be attached as a PDF to the Ticket Order Confirmation email. Please check both your inbox and junk/spam folders for an email from tickets@melbourneroyal.com.au with the subject line “2023 Melbourne Royal Show – Ticket Order Confirmation.”

During peak sale periods, it may take some time for the email to reach your inbox. Please allow up to 30 minutes before contacting us to follow up on your tickets.

If you believe you entered an incorrect email address or still haven’t received your tickets, please send an email to tickets@melbourneroyal.com.au, providing your full name and the email address used during checkout.

General FAQs

How can I apply for a job/volunteering at the Melbourne Royal Show?

If you are interested in employment during the Show period, please visit our Melbourne Royal Careers website.

MELBOURNE ROYAL CAREERS
What accessibility services and facilities do you have?

Please refer to the Accessibility and Onsite Facilities page for further information.

Accessibility and Onsite Facilities
Where can I get assistance with lost and found items from the Melbourne Royal Show after I have left the site?

If you have left the site and need assistance with lost and found items from the Melbourne Royal Show, please email customerservice@melbourneroyal.com.au.